Things everyone can do to limit destructive conflict:
First, Do No Harm
HOW: While one should stand up for ones' own beliefs, interests, and needs, people should still avoid doing things that unnecessarily hurt or anger the other side. Treat others the way you wish they would treat you!
WHY: Like disrespect and coercion, harm cyles. When people get hurt, they tend to lash back. "Wht goes around comes around" is trite--but it is very true in conflict!