Option Identification

 

 

Frank Blechman talks about the methods he used to facilitate a negotiation among technicians.
Larry Susskind talks about conflict assessment, option identification, and the importance of BATNAs.
Herb Kelman talks about the role of brainstorming in problem solving workshops.
Stephen Thom describes how he persuades the parties to mediate as he does his situation assessment.
Silke Hansen suggests a useful extension of the common "girls with the orange" metaphor for interest-based bargaining.
Former Community Relations Service Mediator Nancy Ferrell describes how she dealt with potentially violent situations.