Former CRS Mediator, New York and Washington, D.C. Offices; Associate Professor at the Institute for Conflict Analysis and Resolution, George Mason University
Interviewed by Julian Portilla, 2003
This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
Humanizing yourself as part of a process of inserting a certain degree of revelation. It's more than revelation, it's vulnerability of coming in like that I'm not some sort of deux es machina, but I really am a human being that has my own problems that I'm working with. While I have some authority (and you can't deny you have authority as the intervenor), but I also have faults. I also have my own concerns and fears. I find sometimes revealing parts of me to them saying, "I'm not feeling very good this morning, I just feel like I'm not really with it." They say, "Well what's wrong?" "I don't know. I'm just kind of shaky." People start identifying with you, and there's a trust that gets built up, because you sharing with them.