Conflict Assessment

Before one can intervene in a complex conflict, one must do a conflict assessment to understand what is going on. Parties, too, need to do their own assessment if they are to be able to make informed choices about what to advocate and how to go about pursuing their goals. Many of our respondents had comments or advice on the conflict assessment process, as it is so important to both conflict prosecution and transformation or resolution.
Conflict Assessment in General
Silke Hansen describes how she has to explain her role carefully when she is doing her conflict assessment.
Determining when events happened is important to understanding a situation, says mediator Silke Hansen.
Silke Hansen describes how she measures the level of community support before she decides to intervene in a dispute.
CRS Mediator Efrain Martinez reflects on the sequence he uses to find the key parties in a community conflict.
CRS Mediator Richard Salem describes who he would talk to first when he first got into a new conflict situation.
Bob Ensley describes why meeting people in person is best when doing conflict assessments.
Bob Ensley describes how he finds out what is going on in a town when he first visits a conflict site.
ICRS Mediator Stephen Thom describes collecting information about a conflict by becoming a "sponge."
Stephen Thom describes how he persuades the parties to mediate as he does his situation assessment.
ICRS Mediator Stephen Thom describes how some parties can help the mediator more than others.