DO NOT USE For future use Use this SORT ORDER ORDERED LIST for materials to be featured on the new Constructive Confrontation seminar which will explain how many of the materials on BI can help advocates deal with conflict more constructively.

Focus on Fixing the Problem, Not Attacking People

Facebook Length Summary

Attacking people makes them angry. Enlisting their help to solve a mutual problem is more likely to work as hoped.

Long Description

Attacking people makes them angry. Enlisting their help to solve a mutual problem is more likely to work as hoped.

Miscellaneous Codes

Internal BI Reference
References MBI Things You Can Do To Help Post

First, Do No Harm

Facebook Length Summary

Doctors promise to, at a minimum, “do no harm.” People who want to improve conflicts should do the same.

Long Description

Doctors promise to, at a minimum, “do no harm.” People who want to improve conflicts should do the same.

Miscellaneous Codes

Internal BI Reference