BeyondIntractability.org   BeyondIntractability.org
Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict
   
Web-Based Conflict Research Tutorials

Global Terrorism Page 3: Advanced Search Tips

Now that you've gotten your hands dirty, and have had firsthand experience searching out resources and information pertaining to the specific conflict you are investigating, or perhaps the actual site when the terrorist conflict is taking place, here are some more advanced tips you can use to find exactly what you are looking for (assuming it is available and accessible over the Internet).

Search Tips

Given the relative advantages and disadvantages of the various information outlets, you will probably want to use them all. For example, you may want to search for a couple of books on the general history of terrorism or the political history of the region experiencing the conflict. You would also certainly want to review recent news stories about the conflict from numerous perspectives, while also monitoring news stories as they appear in recent editions of newspapers and periodicals. You can start by simply typing a few key words into the simple text search on each magazine or periodical's website. For example, you might start by searching for information on "Osama bin Laden", "Al Qaeda Terrorist Network", "World Trade Center", "homeland security", "anthrax", "September 11", or "Pentagon". This is likely to result in fairly lengthy lists of possible resources.

Assignment:
  • Use a general search engine (like Google or Yahoo!) to search for more specific information about terrorism and efforts to resolve or reduce the level of conflict. Name three specific people involved in resolving the conflict and what they are doing as a part of their work efforts.
  • Locate a newspaper or periodical website with search capabilities. Try to locate three articles pertaining to your conflict.
Information Overload!

You will probably be initially overwhelmed with large numbers of "hits" that are completely unrelated to terrorism specifically. For example, you might find a great deal of irrelevant information about world trade policies, the rock band Anthrax, or perhaps home security systems. The simplest way to get around the problem is to find entries that are clearly on-topic, and then click on the "similar pages" link located at the end of each Web page hit if you are using Google or Yahoo!. (You can scan the resulting lists, repeating the process again and again.) You can also look for "buzzwords" or formal keywords that describe your topic more accurately and uniquely. For example, you might find that virtually every article on the conflict makes some reference to either the War on Terrorism, September 11, or Donald Rumsfield (current U.S. Secretary of Defense).

In many cases, it will also be worth your while to use the advanced or power search features that most quality search systems make available. Here, for example, you can use "boolean" logic to search (terrorism OR "bin Laden" OR "September 11" OR "homeland security" OR Afghanistan) AND (conflict OR dispute OR resolution). You may also be able to browse or search by keywords. With Yahoo! you could, for example, select the Regional keyword category to retrieve information about a particular country or region. Or, you may select the keyword Government to view governmental responses to the terrorist attacks. In CRInfo, you can do the same thing with a set of resources specific to conflict resolution.

As you find quality resources, you can save the Web links to those resources on your Internet "bookmarks" or "favorites" lists. You can also save or print useful resources, while ordering publications from online or neighborhood bookstores. You should also remember that the Internet is accessible worldwide. While there is considerable variation in Internet access, there are often viable options for connecting to the Internet, even in remote, less "developed" regions of the world.

Language Matters

One key to making any search system work is an understanding of the vocabulary that people use to describe the information that you're looking for. (You should expect to find significant numbers of people who use different words — and the same words in different ways — than you do). Thus, the first step is to figure out how to translate your vocabulary into the vocabulary used by others. You might find that September 11 is a date that is significant for something other than the World Trade Center and Pentagon terrorist attacks, or perhaps that much of the information on terrorism has more to do with Middle East violence than with the attack on the U.S. Modifying your search terms to exclude information about Israel and Palestine may be one way to reduce the number of irrelevant "hits." You could use advanced search options from the site to search all the articles on the terrorist attacks excluding the keyword "Israel" (usually the search engines provide specific examples of how to exclude certain keywords from your search that are specific to that particular site's search capabilities).

Additionally, different people and countries may have different vocabularies to talk about terrorism. For example, activists may refer to the wider terrorism issue in terms of "Jihad" or "holy war." Failure to pay attention to these vocabulary differences can easily leave you with just one side of a multifaceted story.

You can also use the Internet's free translation services (such as Babelfish) to find foreign language versions of your key search terms. You can then use the same services to perform initial translations of any pages that you might find. While these automatic, computer-generated translations leave much to be desired, they should still be good enough (when combined with accompanying graphics) to let you make an initial determination about whether a particular page is likely to be useful. For example, a foreign language search might yield a number of pages containing foreign language descriptions of terrorism-related events. However, your initial automatic translation might quickly reveal that many of the pages do not cover the specific information you are seeking. In the midst of these inappropriate pages, however, you are likely to find references to genuinely useful material, such as a previously unknown project taking place in another city or region. You might then decide to contact a local translator or one of the Web's many human-based translation services to translate the pages. The nuances involved in conflict-related materials are subtle enough to make reliance upon poor-quality translations dangerous.

Assignment:
  • From the main page of the search engine, see if you can find advanced search techniques to eliminate unwanted "hits" or otherwise fine-tune your search to find exactly what you are looking for.
  • Find and list any special vocabulary that those working in or around the conflict use to describe the conflict parties or particular individuals or personalities associated with the conflict, campaigns or policies relevant to the conflict, or perhaps buzzwords or other key terms used to describe the conflict.
  • Did you come across any websites written in a foreign language? Try to use one of the translation websites to convert the content from the foreign language to English (or perhaps another in which you are fluent). Were you able to find important information that you would have otherwise overlooked?
Overall Strategy

Probably the best place to start your background investigation would be with a search for "encyclopedia-type" information on terrorism. While you can get some of this information from traditional print sources, online searching is likely to be faster, easier, and more up-to-date. In addition to providing general background information on the conflict, this exercise will also identify a large fraction of the more detailed keywords that you might wish to search. For example, you can expect to find the names of key cities, political leaders, or notable geographic features that are used to describe the conflict (like river names and political boundaries), which may aid you in your search efforts.

Next, to access how different countries interpret terrorist conflicts, you might want to try the pre-organized menu items that many general search engines provide. For this conflict, a good place to begin would be the National and Regional keyword category on the front page of Yahoo!. This section is sure to provide an astonishing amount of information on any part of the world including, for example, lists of online newspapers, cultural information, links to government agencies, local e-mail directories, travel information, and information about communications and Internet access. You might then want to look at online newspapers from both participating and non-participating countries, as well as those regions hosting peace talks or other related meetings. You might want to start with newspapers published in your native language, and then move on to foreign language newspapers (see below) to fill in obvious information gaps. The key is to find news sources that are looking at the conflict from all perspectives.

You might then want to do a systematic search for organizations involved in human rights and peacemaking efforts in the area. While this is unlikely to yield a complete list of such organizations, it is likely to identify a number of well-connected organizations (such as The Terrorism Research Center, ICT.org, and Terrorism.net), which can provide you with the information that you need in order to start exploring the network of people working on the problem. E-mail, telephone calls, and faxes to contacts in these organizations are likely to yield information about the activities of each organization, along with suggestions for others who should be part of your contact tree.

Assignment:
  • Try to find and list additional organizations that are actively involved in the conflict.
  • Try to find similar conflict resolution efforts going on in other regions of the country or the world.
  • Find the names and e-mail addresses of three people you may want to contact about your research questions.

Do you feel comfortable with your Web search skills? If not, return to those assignments you feel you still need work on by returning to Page 1 or Page 2. If you feel you are now an Internet search expert, you are ready to evaluate your results.

 
Don't be afraid of opposition. Remember, a kite rises against; not with; the wind. -- Hamilton Mabie

Featured Links
Organizations Making Noteworthy Contributions to Efforts to Promote More Constructive Conflict
Institute for Multi-Track Diplomacy
Institute for Multi-Track Diplomacy


Other Resources from
Beyond Intractability
Interview With John Paul Lederach
Interview With John Paul Lederach

One of the most captivating peacebuilders of our time talks about his work.

Nobel Peace Prize Winners

Linus Carl Pauling
Linus Carl Pauling

California Institute of Technology chemist, and 1962 Nobel Peace Laureate

Beyond Intractability Version IV
Copyright © 2003-2007 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact
University of Colorado at Boulder