Trust in Mediation: Additional Resources

These references supplement the Knowledge Base Essay, Trust in Mediation.

Additional Explanations of the Underlying Concepts:

Online (Web) Sources

Kendrick, Lyn. "Ethical Guidelines for Disputants? Why Not?." ,
Available at: http://www.mediate.com/articles/kendrick.cfm [Backup Link]

This paper explores "the need to develop ethical guidelines to assist parties during mediations. If the parties understand the ethical underpinnings that bolster trust and cooperation, and adopt such guidelines at the beginning of a session, I believe they will help strengthen the mediation process."

Milburn, Tom W. "What Can We Learn From Comparing Mediation Across Levels." , June 1, 1996
Available at: http://www.gmu.edu/academic/pcs/milburn.htm [Backup Link]

This article addresses the notion of international and interpersonal mediators interacting and learning from one another. To what extent are the international mediation processes and interpersonal mediation processes similar or dissimilar? What can scholars learn from comparing them? Can mediators of international conflicts learn from examining the mediation of interpersonal disputes, and can mediators of interpersonal disputes profit from learning about mediation in international contexts? How do we approach the comparison? The article attempts to suggest the potential of such comparisons by focusing on several fairly conventional dimensions. The importance of the disputants' trust in the mediator is stressed at several points in this article.

Offline (Print) Sources

Moore, Christopher W. "Building Trust and Cooperation." In The Mediation Process: Practical Strategies for Resolving Conflict, 2nd Edition. San Francisco: Jossey-Bass Publishers, 1996. Pages: 161-190.
This chapter discusses techniques mediators can employ to minimize unecessary conflict during the mediation process and to build a trusting relationship between the disputing parties. The process of creating a positive psychological relationship between the parties is called conciliation. Primary Link [Backup Link]

Lederach, John Paul. "Who Mediates in Developing Countries?." Conflict Resolution Notes 6:4, April 1, 1989.

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Teaching Materials on this Topic:

Online (Web) Sources

"Selecting a Mediator: A Guide for the Public." ,
Available at: http://www.hawaii.gov/jud/selmed.htm [Backup Link]

To make an informed choice of a mediator, the consumer must have information and the ability to evaluate that information. This guide begins the educational process by presenting a framework for understanding mediator competence. This guide is for anyone looking for a mediator. It will be especially useful to lawyers or other professionals advising their clients, court systems and mediation programs that provide information to consumers, judges who refer litigants to mediation, and people who have been referred by the court to mediation and who must choose their own mediator. The guide generally discusses the qualifications and characteristics a trustworthy and competent mediator should have, as well as a process for narrowing down one's choices.

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