Evaluation as a Tool for Reflection: Additional Resources

These references supplement the Knowledge Base Essay, Evaluation as a Tool for Reflection.

Additional Explanations of the Underlying Concepts:

Offline (Print) Sources

(D) Argyris, Chris and D.M. Smith. Action Science. Jossey-Bass., 1985.

(K) Pearson d'Estree, Tamra. "Changing The Debate About "Success" In Conflict Resolution Efforts." Negotiation Journal 17:2, April 1, 2001.
The authors outline an evaluative tool for determining the "success" of conflict resolution efforts. They discuss the importance of evaluation in strengthening the field, and how practitioners and researchers can use it.

(D) Coleman, James S. Community Conflict. Glencoe, IL: Free Press, 1957.

(?) Susskind, Lawrence and Jennifer Thomas-Larmer. "Conducting a Conflict Assessment." In The Consensus Building Handbook: A Comprehensive Guide to Reaching Agreement. Edited by McKearnan, Sarah, Lawrence Susskind and Jennifer Thomas-Larmer, eds. Thousand Oaks, CA: Sage Publications, 1999.
This informative chapter provides a detailed discussion of what exactly is involved in the process of conflict assessment. Section one covers conflict assessments in general. The second section offers prescriptive advice on how to carry out assessments. Section three discusses some of the debates surrounding the pratice of conflict assessment. Finally, the fourth section considers the likely future of conflict assessment and the field of dispute resolution.

(D) Innes, Judith E. and David E. Booher. "Consensus Building and Complex Adaptive Systems: A framework for evaluating collaborative planning." Journal of the American Planning Association 65:4, 1999.
The authors summarize what consensus building is, how it is us used, and ways to evaluate its effectiveness in dealing with planning and policy disputes. A theoretically insightful article. Full-text versions of the article are on-line with ABI Inform, Wilson Select and Periodicals Abstracts.

(D) Kriesberg, Louis. Constructive Conflicts: From Escalation to Resolution, 2nd Edition. New York: Rowman and Littlefield, November 2002.
This volume discusses the catalysts and phases of conflict as well as the processes of conflict resolution. It identifies the complexities of constructive conflicts and outlines case studies of intractable conflict moving towards resolution.

(D) Rea, L.M. and R.A. Parker. Designing and Conducting Survey Research: A comprehensive Guide. San Francisco, CA: Jossey-Bass Publishers, 1992.

(D) Marshall, C. and G. Rossman. Designing Qualitative Research, 3rd ed. Thousand Oaks: Sage, 1999.

(?) Coghlan, D. and T. Brannick. Doing Action Research in Your Own Organization.. Thousand Oaks: Sage, 2001.

(D) Thorpe, R. Wayne. "Ethics 2000: Proposed New ABA Ethics Rules for ADR." November 28, 2000.
This is a summary of ABA Ethics Committee's proposal for ADR ethics rules. The Ethics 2000 Committee's recommendations take a "minimalist" approach to ADR ethics regulation. Rule 1.12 treats former neutrals like former judges for purposes of evaluating conflicts of interest. Rule 2.4 addresses the lawyer's responsibilities as a third-party neutral. Rule 2.1 now includes a sentence stating "when a matter is likely to involve litigation, it may be necessary under Rule 1.4 to inform the client of forms of dispute resolution that might constitute reasonable alternatives to litigation."

(D) d'Estree, T.P. Human Conflict: From Analysis to Action. London: Cassell, 2002.

(D) Jackson, E.T. and Y. Kassam, eds. Knowledge Shared: Participatory Evaluation in Development Cooperation. West Hartford, CN: Kumarian Press, 1998.

(D) Making Sense of Intractable Environmental Conflicts: Frames and Cases. Washington, DC: Island Press, 2003.
This edited volume consists of a series of case studies that examine processes used to help resolve environmental conflicts. The work opens with an introductory chapter on how environmental conflicts are framed as well as a discussion of the meaning of the term intractability. The case studies cover natural resource cases, water cases, toxics cases, and growth management cases. The concept and importance of framing are emphasized throughout all of the pieces in the work.

(D) House, E. Professional Evaluation: Social Impact and Political Consequences.. Newbury Park, CA: Sage Publications, 1993.

(D) Patton, M.Q. Qualitative research and evaluation methods. (3rd. ed). Thousand Oaks, CA: Sage Publications, 2002.

(D) Rothman, Jay. Resolving Identity-Based Conflict in Nations, Organizations, and Communities. San Francisco, CA: Jossey-Bass, June 1997.
This book discusses identity-based conflict in terms of theory and practice, with Rothman outlining a four-phase model of conflict; antagonism, resonance, invention, and action. The work offers possible avenues for transforming a wide array of conflict situations. Primary Link [Backup Link]

(D) Pruitt, Dean C. and Jeffrey Z. Rubin. Social Conflict: Escalation, Stalemate, and Settlement. Newbery Award Records, a Subsidiary of Random House, January 1, 1986.
The book addresses social conflict with chapters devoted to the definition of social conflict, strategic choice, escalation of conflicts, stalemate, problem solving strategy and third-party intervention.

(D) Morgan, D. The Focus Group Guidebook. Thousand Oaks, CA: Sage, 1998.

(D) O'Leary, R. and L.B. Bingham, eds. The Promise and Performance of Environmental Conflict Resolution.

(D) Schon, Donald A. The Reflective Practitioner. New York: Basic Books, 1983.

(D) Argyris, Chris and Donald A. Schon. Theory in Practice: Increasing Professional Effectiveness. San Francisco: Jossey-Bass, 1992.
This well regarded book provides both pragmatic suggestions for reforming professional education and theoretical contributions to understanding the interconnections and human action within organizations. See Amazon for an short review.

(D) Patton, Michael Quinn. Utilization-Focused Evaluation: The New Century Text, 3rd Edition. Thousand Oaks, CA: Sage Publications, February 1997.
This work offers a broad, comprehensive review of the literature on evaluation use and practice. This revised edition, updates a work that has been popular among students of evaluation for some time. It offers readers a full-fledged evaluation text from identifying primary users of an evaluation to focusing the evaluation, making methods decisions, analyzing data, and presenting findings. The work includes both theoretical perspectives as well as practical examples of evaluation.

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Examples Illustrating this Topic:

Offline (Print) Sources

(?) d'Estree, T.P. and B.G. Colby. Braving the currents: Evaluating Conflict Resolution in the River Basins of the American West. Norwell, MA: Kluwer, 2003.

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