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Send by emailConflict Management Program at SAIS: SAIS is the School of Advanced International Studies at Johns Hopkins University. SAIS's graduate students in the Conflict Management Program have, for several years, been assembling a conflict management toolkit, which is available at http://www.sais-jhu.edu/cmtoolkit/index.html. They have graciously allowed us to reprint some of their materials here, not all of which have individual authors listed.
