Beyond Intractability
Topical Audio Interview Segments from the Beyond Intractability Project

  • If party A comes across information from party B that doesn't fit into party A's cognitive schema, it can sometimes be ignored. S.Y. Bowland talks about how to understand party B's reaction to this exchange and where it goes from that point, particularly in the context of a cross-racial relationship.

  • Sallyann Roth, co-founder of the Public Conversations Project, talks about collaboration as a way to elicit parties' wishes, needs, fears, and hopes. This is an important part of dialogue design and training.

  • Laura Chasin, director of the Public Conversations Project, talks about collaborating with participants to improve the quality of dialogue groups. By interviewing participants after the first session, she has found it easier to be receptive to their needs and set an appropriate agenda.

  • S.Y. Bowland, an African-American mediator discusses the importance of openly discussing the mediator's or facilitator's degree of comfort with cross-cultural conflict situations when it is appropriate.

  • Joshua Weiss, Associate Director, Global Negotiation Project, Program on Negotiation, Harvard University, describes common obstacles to effective international negotiation. The issues he focuses on are rigidity, managing emotions, power and perceptions of power, and seeing value beyond monetary terms.

  • Nancy Ferrell, private mediator and trainer, talks about how family members get caught up in destructive patterns of interaction in an effort to save face.

  • Carolyn Stephenson tried to implement a Track II program in Cyprus, but was blocked by the government which prevented the Greeks and Turkish Cypriots from coming together. She talks about how such problems can sometimes be avoided.

  • Here are several comments on cross cultural communication. African-American mediator S.Y. Bowland talks about cultural stereotypes and cultural competency, as does white scholar and mediator Kevin Avruch. Both of them relate their comments to U.S. race relations, while Louise Diamond talks about cross cultural communication between Greeks and Turks in Cyprus.

  • Ray Shonholtz, Director of Partners for Democratic Change, developed the San Francisco Community Mediation Boards as a way to keep young people out of the juvenile court system. Here he talks about the development and philosophies of the Community Boards and their role as violence prevention mechanisms. He suggests that this new form of dispute resolution is a valuable alternative to the court system.

  • John Katunga of Nairobi Peace Initiative (NPI) discusses efforts at rehabilitation and reconciliation after ethnic conflict through community mediation. Examples are drawn from Kenya.


Beyond Intractability
Copyright © 2003-2016 The Beyond Intractability Project, The Conflict Information Consortium, University of Colorado;
All rights reserved. Content may not be reproduced without prior written permission.
Inquire about affordable reprint/republication rights.

Homepage Photo Credits

Beyond Intractability is a Registered Trademark of the University of Colorado
Contact Beyond Intractability
Privacy Policy

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors

c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
580 UCB, University of Colorado, Boulder, CO 80309, USA -- Phone: (303) 492-1635 -- Contact
University of Colorado Boulder