Conflict and Control: A Theoretical Model of the Mechanisms Through Which Organizational Forms Affect Routine Conflict Behaviors

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Title	Conflict and Control: A Theoretical Model of the Mechanisms Through Which Organizational Forms Affect Routine Conflict Behaviors
URL	http://papers.ssrn.com/sol3/papers.cfm...
Description	The impact of interpersonal conflict interventions in organizations, such as negotiation training courses, is often limited. One reason is that they do not address the powerful influence organization-level factors have in defining appropriate behavioral norms and constraining changes. In this paper, I propose that relational networks and the nature of hierarchies affect individuals' routine conflict behaviors through managerial control systems. The point this paper makes is that interpersonally-oriented interventions may well exert direct effects on individuals' conflict behaviors in any setting, but the extent of the effects will be constrained by the control system of the organization in which they are embedded.
Authors / Editors	Bendersky, Corinne
Download Citation	This citation can be downloaded in the following bibliographic database formats: Tagged; XML; BibTex

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