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|Title||A Perspective on Difficult People|
|Description||Here Phillips highlight some of the tips of the program Mediating with Difficult People. She lists some key points like remembering the problem is about the person you are dealing with and not about you or being gentle with yourself. There is also a list of ways to make a meeting with a difficult person productive.|
|Authors / Editors||Phillips, Barbara Ashley|
|Date Published||December 2003|
|Download Citation||This citation can be downloaded in the following bibliographic database formats: Tagged; XML; BibTex||
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