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Channels of Communication |
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Nancy Ferrell talks about re-establishing channels of communication during family mediation. |
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Carolyn Stephenson talks about ways to communicate with the other side when the authorities try to prevent such communication. |
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Ray Shonholtz talks about the San Francisco Community Mediation Boards. |
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Chester Crocker describes the importance of having communication channels to real decision makers. He also describes and interesting model for peace agreement implementation and monitoring. |
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Civil rights mediator Efrain Martinez explains how cultural misunderstandings between Vietnamese and local fisherman in Texas caused tensions and eventually a killing (though the killing isn't described here). |
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Leo Cardenas describes how he took on some tasks that should have been done by the parties themselves, but they were not in a position to do so. By so doing, however, he helped give community groups a voice that they never had had before. |
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Nancy Ferrell explains that some situations call for "technical assistance," while at other times, "table mediation" is necessary. The existing level of communication is one determining factor. |
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Nancy Ferrell discusses how rumors can be controlled by opening lines of credible communication. |
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Nancy Ferrell describes CRS rumor control teams. |
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MediatorRobert Hughes said that people frequently disputed the other side's "facts," but he explained that it was important that each side understand the other side's "perceptions." |
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MediatorRobert Hughes reports that one aspect of an agreement after a police shooting incident was the formation of a fact-finding team. |
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Will Reed explains how establishing communication is key to forming relationships that will allow parties to solve problems over the long term. |
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Mediator Richard Salem usually tried to get people together to talk, but they sometimes were not ready to do so. |
