Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict

Violence
	Angel Alderette explains how listening can help prevent violence.
	CRS mediator Silke Hansen explains the "two taproot" or "two fuse" theory of conflict escalation.
	CRS mediator Ozell Sutton tells how he works with parties to prevent violence during marches and demonstrations.
	Former Community Relations Service Mediator Nancy Ferrell describes how she dealt with potentially violent situations.
	Community Relations Service Mediator Silke Hansen describes how she gets parties to sit down together before potentially violent demonstrations to work out the "rules of engagement." That usually prevents trouble before it starts.
	Mediator Julian Klugman describes how he handles violent or potentially violent situations.
	Mediator Richard Salem describes how he de-escalated a potentially violent confrontation at the Wounded Knee take-over.
	Community Relations Service Mediator Ozell Sutton describes the difference between "street mediation" and "table mediation" and how he got--and kept people involved in each in a very hostile employment dispute.
	Mediator Ozell Sutton uses humor to de-escalate a situation, though resolution remained elusive.
	Mediator Ozell Sutton describes a terrifying incident from the early civil rights era.
	Community Relations Service Mediator Stephen Thom describes how he uses student leaders to prevent school violence.
	Former Community Relations Service Mediator Wallace Warfield discusses how he balances his mediation activities with justice concerns.
	Stephen Thom talks about a dispute resolution and conflict prevention system that was put into place in a largely African American and Latino school district to work to prevent racial problems before they started.
	Efrain Martinez describes the remarkable response of Jasper, TX to a violent hate crime.

This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

All the world is full of suffering. It is also full of overcoming it. -- Helen Keller

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Beyond Intractability

Development and Conflict Theory
"Development should be understood as a process, not a product. Societies are always changing. Some improve, while others fail. Development theory aims at explaining both processes."

Nobel Peace Prize Winners

Andrei Dmitrievich Sakharov
Soviet nuclear physicist, and 1975 Nobel Peace Laureate

Beyond Intractability Version IV
Copyright © 2003-2007 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact