Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict

Persuasion
	Nancy Ferrellexplains how she coaches both sides to explain their issues in a way they are heard and understood.
	Nancy Ferrell explain why it is so important that each side sees the legitimacy, at least, of the others' interests.
	Bob Ensley discusses the importance of keeping the long-term goals of conflict resolution in mind.
	Nancy Ferrell explains how she persuaded a business community to address a racial problem with Iranian students by convincing the white leaders that the conflict might impact their financial interests.
	Bob Hughes describes how he insisted that everyone be heard out, even if it was painful or upsetting to the other side.
	Civil rights mediator Stephen Thom explains how he helps each side understand the others' perspectives.
	Wallace Warfield describes how he used to create safe situations in which all sides could effectively communicate with each other--often for the first time.

This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

Anger is an acid that can do more harm to the vessel in which it stands than to anything on which it is poured. -- Anonymous

Featured Links
Organizations Making Noteworthy Contributions to Efforts to Promote More Constructive Conflict

Conflict Research Consortium (CRC)

Other Resources from
Beyond Intractability

The Darfur Region of the Sudan
Why doesn't the world stop the violence? What makes the Sudan such an intractable conflict?

Nobel Peace Prize Winners

Shirin Ebadi
Winner of the Nobel Peace Prize in 2003 "for her efforts for democracy and human rights. She has focused especially on the struggle for the rights of women and children."

Beyond Intractability Version IV
Copyright © 2003-2007 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact