Culture and Conflict
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Leo Cardenas talks about how to "work the ethnicity out of" a conflict situation, so that more immediate issues can be addressed.
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Civil rights mediator Silke Hansen describes how she builds trust with minority groups even though she is white.
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Silke Hansen discusses the importance of looking past racial overtones, and focusing on the real issues of a particular conflict.
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Silke Hansen discusses a situation in which language was a significant hindrance to the mediation process.
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Will Reed recounts a cultural misunderstanding that he had with a group of Native American leaders.
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Julian Klugman discusses some of the cultural factors in the L.A. riots, including one of the main reasons why Asian businesses were targeted.
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Class differences are more important than racial differences with respect to styles of mediation that work best, Wallace Warfield observes.
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Civil rights mediator Efrain Martinez explains how cultural misunderstandings between Vietnamese and local fisherman in Texas caused tensions and eventually a killing (though the killing isn't described here).
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Stephen Thom discusses the role his own ethnicity plays in dealing with people from different ethnic backgrounds.
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