Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict

Stages
	Nancy Ferrell explains how empathy is necessary for successful relationships and successful mediation.
	Nancy Ferrell explain why it is so important that each side sees the legitimacy, at least, of the others' interests.
	Mediator Richard Salem usually tried to get people together to talk, but they sometimes were not ready to do so.
	Silke Hansen describes how she measures the level of community support before she decides to intervene in a dispute.
	CRS mediator Silke Hansen explains the "two taproot" or "two fuse" theory of conflict escalation.

This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

A solid rock is not disturbed by the wind; even so, a wise person is not agitated by praise or blame. -- Dhammapada

Featured Links
Organizations Making Noteworthy Contributions to Efforts to Promote More Constructive Conflict

International Crisis Group
"The International Crisis Group (ICG) is an independent, non-profit, multinational organisation, with over 100 staff members on five continents, working through field-based analysis and high-level advocacy to prevent and resolve deadly conflict." (Quote from Website)

Other Resources from
Beyond Intractability

Web-Based Conflict Research Tutorials
A guide to using the Web for conflict resolution research.

Nobel Peace Prize Winners

Nelson Mandela
Prominent figure in the anti-apartheid movement in South Africa, and 1993 Nobel Peace Laureate

Beyond Intractability Version IV
Copyright © 2003-2010 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact