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Introduction:
Efrain Martinez describes the response Houston and Jasper, TX to two racial incidents. The Jasper situation was especially remarkable because the triggering incident was a very violent hate crime.
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This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
Long-Term Crisis Response
Efrain Martinez
former CRS Mediator, Houston Office
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[Full Interview]
Question: Okay, maybe I should change the question, what was your role [in the Jasper, TX situation after a black man was dragged to death]?
Answer: First I wanted to see how the
community was reacting to it, and estimate if something was going to
happen in reaction to the killing. And I found out all kinds of
things, all points of view. I tried to talk to everybody that
wanted to talk to me. Persons were calling me, or I would ask
them to talk to me. I found that the community was really
working together in the beginning, and following the lead of the
family-- Mr. and Mrs. Berg. They didn't want any
demonstrations, no picketing, and no rallies. They wanted to
handle this in a dignified manner, in a Christian manner.
So for the most part the leadership followed that lead.
It was unique, more than I've seen anywhere, the different
elements in the community were working together--the religious community,
political leaders, the community organization,s they all saw that
it was to their benefit to come and work together. I did have them analyze
some of the circumstances. I had them look at other communities
with a similar situation, what was relevant to Jasper that they
could be doing. And what they could expect, since there was a
stage set, media, and worldwide attention, that they could expect
other people from the outside, or maybe inside, coming in to use
that stage. When that happened, they were prepared for that.
When I mentioned other communities, when the Klan was coming or
somebody else was coming, they had counter demonstrations, and
some communities didn't have anything, so they chose for
themselves after analysis, that it was best for them not to do
anything. Just maintain a calm and not react to the people
coming in. So we followed their lead, we really tried to
maintain that cooperation.
One of the issues that they mentioned were problems that had
been there historically. Then we helped analyze with them what some of those things were that they
could be doing to address that. Which was the better path?
After many meetings everybody had a role to play in the creation
of the Mayor's Task Force 2000, and we gave them technical
assistance in that. We also discussed with them that if
they were to focus on the future, that they could be better able
to handle the present. They would then have a plan how they're going to
reach that future and then they could withstand whoever came in
and out, and whoever had other agendas and the city was not
focusing on where they wanted to be. And they would decide where
that place was, and how they're going to get there. It would be
essential that before they decided where they wanted to be that
they should discover where they were. And once they discovered
where they were, and everybody understood where they were, then
they could shed more light on where they needed to be and how
they're going to get there. Through a lot of meetings and a lot
of private discussions they did that and formed the Mayor's Task
Force 2000, formed of all the elements in the community. It included the
mayor, who was African American, and the head of the chamber of commerce
is African American, the board president who had been there
twenty years is African American, or he just resigned, the head
of one of the major employers, the hospital. Two of the city
council members are African American. A lot of people--they
themselves credit that as to why the town was able to cope with a
lot of things. Other communities are not composed like that, and
may not have been able to handle it as well. Fifty percent of
the population is black or about that much out of 8,000. This
incident happened in the county.
When we were discussing and I asked him what area are you
going to cover because it was in Jasper, and we talked about
creating a vehicle to take them into the future, but this vehicle
would be Jasper-owned and operated, they would decide where they
would go, who was going to be in it, how the vehicle is going to
be shaped, and how they were going to get there. The mayor and
others felt that although it may be a Jasper vehicle that it
would be inclusive of the areas outside of Jasper too, like the
creek area where the killing occurred. Critics on both sides
said that it wasn't going to work, it would be a white wash, they
were going to hide things, and there's no problem. Yeah we've
got problems, we're not perfect, but things are okay. Things
have happened here, and there have been other incidents that have
just been kept covered up and we have longstanding issues.
We kind of agreed with them that the creating of a vehicle
in a public manner through community dialogues and small town
hall meetings they could discover where they were. All of those
meetings were public and the way they organized the task force is
it's composed of different committees. The task was to do a self
examination of the law enforcement, of the education system, and
of the business community. These committees are composed of
representatives of the whole, but with representatives of those
entities. I had sketched out a skeleton of
an organization but they even did me better. They got really
sophisticated and came back with an official organization
structure that really was great because it covered everybody.
And everybody participating in the process of this self look.
That's recommendable to any community, to take a self look of all
facets of the community, and based on that self look come up with
a plan. It's not like me looking at you and pointing out your
faults, but together let's see what we can do better here. That
was published in the newspaper, the results and the finding of
all those meetings. So they proved wrong those that felt it was
going to be covered up, because it was very obvious what happened
right there in the paper.
Question: Did each of these task forces come up
with their own one year plan or was it coordinated?
Answer: Each came up with their own because
they were looking at different things, so they each came up with
their own, but combined as part of a whole.
This all was patterned, to some extent, over our work in Houston.
We were working with another group in Houston, the Asian-African-American
task force, and we followed that model when we worked in Jasper.
The incident that triggered off this thing in Houston happened in
September of 97 when a Vietnamese store owner shot a black youth. He claimed he shot in the air as a
warning because rowdy kids had come to the store. For safety or
security reasons they had a limit of no more than three kids in
the store at the same time. A bunch of kids came in and somebody
broke the window and he thought he was being shot at so he fired
and hit a kid in the leg. The kid was far away, and the
community couldn't understand how shooting in the air could hit
the kid. There's was picketing and all kinds of things. We brought the community
together, and had the elements work together, the store
owners, the Vietnamese, the black community representatives, and
law enforcement. Determining what are the issues out there, what are the
potential problems and what could work, what's doable. We got
it set in stone, and we sat down and worked out a plan to take
care of all the problems and issues. It involved training and
educating. It was difficult for the store operators of mom and
pop stores to take time off and go to the meetings so we decided
the meetings would be held in the stores. We were sitting on top
of crates and things, and the police did security survey's for
all the stores. We analyzed the friction points, what were
potential friction points and then developed plans to deal with
them.
Question: Give an example of a friction point.
Answer: When a customer comes into a store, the store owners follow
them around, and if you're an upstanding citizen, when you go
into a store, you don't want to be followed around, already
judged as a crook or a thief, so that creates friction. A
solution to that, based on a survey by the police, was the
community recommended two things, cameras which were expensive,
or put mirrors up, so the cashier could follow everybody around
just by looking at the mirrors. The people didn't feel like they
were being followed, but yet it met the concern that the store
owner had. Also, we developed a good neighbor program to tell
the community that not all Vietnamese store owners were bad, that
there was a lot of good ones there. A value statement was based
on all those friction points, and it was very basic. Every
corporation and every police department has a mission statement,
a statement of values, this is what we value, so we came up with
a value statement that the store would sign. First of all we
value our customers, we welcome them with a smile. Another
friction point was speaking Vietnamese when others are there. We
want to curb that as much as possible. Be cognizant of the
effects it might have. We will agree not to limit that. Keep,
especially when they were selling bad foods, and not wanting to
offer returns, money back guarantees. These would be posted very
prominently. The task force was a resource to everybody, any
store could call the task force members rather than going out
there and arguing it out, there are volunteers available to
respond.
Question: Any store within the seven or any store at all?
Answer: Just the seven because that's do-able. There was a request by
city council for them to go help in another part of town. So we
worked on a second plan, a new year's plan for the task force. A
lot of things in the process we suggested in Jasper that they
also go through this, and it's useful anyway, and a lot of
communities have done that maybe in one form or another.
Question: Can this be done without a crisis to start it?
Answer: That's a good question. It
would be better to do this on an ongoing basis, and communities
setting up a process to do this, and a lot of them have done
that. We have a booklet that we come out with, and it offers a
lot of ways of doing things. Best practices, what communities
are doing that others can be doing. So it's not necessary to
have an incident. Hopefully communities can do this before they
have an incident, so they won't have any.
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