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Introduction:
Roy Lewicki,
Professor of Management and Human Resources at Ohio State University, discusses
an environmental conflicts when the environmentalists had the upper hand in
court. Here he considers whether facilitators should pursue resolution when the
situation is not "ripe." One approach is to try to reframe the
conflict in order to promote ripeness where it didn't exist before.
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This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
Reframe Conflict to Promote "Ripeness"
Roy Lewicki
Professor of Management and Human Resources at Ohio State University
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Q: In that first example that you gave in Ohio, as a third party, do you
advocate a situation like that for negotiations? Do you advocate for settlements
outside of the court? What role do you see a third party playing in a situation
where you see the environment having the upper hand and the corporations are
looking for a loosening of the regulations?
A: I am not sure that there is a perfect solution in all cases. It was very
clear in this case that the third parties were at the table, but also
facilitators that were hired were not tuned into what was really going on. The
ear that they were listening to the conversation was not an ear that would have
allowed them to approach the parties and try to get some conversations on a more
productive or useful tact. Alternatively, to decide whether we were wasting
everyone's time by having these meetings, if in fact, the real interests of the
parties were to play the dispute out in court. In other words, the party that
likes things the way they are is happy to talk but really takes no constructive
action. The disadvantaged party hopes to take things to court and hopes to get
something better than what they would be getting. Had the disputants approached
the problem at that level they might have realistically confronted each other as
to the productivity of what they were trying to do at the table and whether it
was worth all the time and energy they were putting into it.
Q: If I were a third party facilitator in that situation and I came to you
and said "Roy I'm stuck." What could I do?
A: One of the things that we could try to do is listen for the frames that
are being actively used by the parties. Then we can begin to figure out how to
reframe or change some of the language that is being used.
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