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Introduction:
How can change among individuals ensure that long-term institutional changes are sustained? Mark Gerzon, organizer of the Congressional civility retreats, suggests that the transformative impact that dialogues have cannot fuel broader social change unless there is some infrastructure to continue the process.
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This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
The Re-entry Problem
Mark Gerzon
Private facilitator, Mediator, Trainer, Author and key organizer of the Congressional Civility Retreats
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Q: So what happened in the retreat?
A: We designed a process. I had a facilitation team of ten people from the
field, for both retreats. There were different teams, but it was me and ten
other people. And the ten people were there support what we called the
co-leaders, which were the Democratic and Republican co-leaders. So in each
room, there was a Democratic and Republican co-leader and then a facilitator
helping them in any way they needed to be. To use Bill Ury's terms, almost like
a third side for the Democrats and the Republicans. There's a facilitator to be
the third side in case the two of them, you know, went crazy. I'd say the most
exciting part of it was the small group process.
That's where they actually sat in circles and would answer questions
like, "How does the quality of discourse of the House
floor affect you personally?" Sitting in a circle with Democrats and
Republicans and their spouses, talking about how it affects you. So you're
sitting in a circle and the woman next to you is the wife of a member of the
other party says "I couldn't stand watching my kids watch TV and hearing
lies about their daddy" You're sitting there, and you realize, yeah, that
happens to your people too. And so they discovered their shared pain about the
process. They witnessed each other's pain and they developed through that
experience the desire to do something about what wasn't working.
And I remember one moment, when one person said, at the end of the
session, and I forgot who it was, a Democrat or a Republican, and that's the
first time that's ever happened. So they really became human beings and that's
exactly the process that happens in other settings. Whether it's Israeli and
Palestinian, or black and white, or pro-life and pro-choice, that after a while,
the cliché, the powerful cliché disappears and you see the person behind the
stereotype. And so that's a general answer to what happens, specifically in terms of output,
they develop concrete proposals that they promise to work on after the retreat.
And this gets to the disappointing part, which is that the Monday after the
retreat, my job stopped. All the other jobs of any other person related to the
retreats stopped and they, members of Congress went back to Capitol Hill and
they were back to being Democrats and Republicans. So there was no
infrastructure to continue the process.
That was the big weakness of the design, and they repeated that twice. Even
though the second time I said "You've got to build it in, you've got to
build it into your on-going work." But there was no funding for it, no
staff for it, so what happened is that the impact, the powerful impact of the
retreat itself, after a period of months was less. There was no way of, despite
some attempts to create like a bi-partisan room, there was no money for it, no
power for it.
...
Q: Anyway, talk a little bit more about how you design a
infrastructure for the re-entry problem. How do you move from individual
transformation to either institutional transformation in the case of the house
or social transformation as in the case of race relation dialogues or deeply
divided society dialogues? You said you came back a second time and said,
"let's design something", talk to me about it.
A: Well, in my work, I often witness individual transformation of people's
consciousness. But they're apart of an institution that hasn't transformed, so
then there is tension between the institution and the individual about what's
going to happen. There is the question of whether the individual is going to
transform the institution they're apart of or is the institution going to
basically eliminate the transformed individual? So there's tension, but a
creative tension.
So to me the challenge, if you work from the point of view of individual
transformation, is to get enough individuals who are transformed enough that
they can have leverage on the institution. In the House, I think the forces that
are there that keep the House operating the same way, the partisan forces, were
much stronger than the individual transformation. So a number of people have had
a powerful individual experience left, and a number of others found ways in
their committees to implement it in a small way. Others found ways to implement
it in friendships with members of the other party and that had a much more
subtle effect.
So I would say the big challenge, is if you don't have the power,
than you can't come and change the institution through power. When you do change
it, it's through the changing of individual leaders, which had been my approach.
That's the big question, how do you get that individual change to lock into the
institution in a way that then changes the institution. I think Congress is an example of
how that didn't happen, and that's not to say that many Congress people can't
tell you wonderfully powerful stories about how it affected this committee or
that legislation. Or how something would've been much worse if it hadn't been
for this event.
I don't want to say that there were no positive effects. There were a lot of
positive effects, but they were informal positive effects , not institutional
effects. I don't see any major institutional changes in the House of
Representatives because of those retreats. I think that's a realistic assessment
and a natural one because there was never a strategy for institutional change,
it was always about improving relationships between the members and that has to
be done on an on-going basis. You can't work at the relationships in 97 and then
in 99 and expect them to affect 2001 or 2003. It's got to be on-going work, as
in a marriage or any other relationship.
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