Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict
Introduction:
Empathy, dialogue and humanization are terms not often associated with the U.S. House of Representatives, but all of these elements are what emerged during a retreat for Representatives from both sides of the aisle. Mark Gerzon designed and helped facilitate the process.
For the complete story of Gerzon's Congressional retreats, listen to GRZN2 .
This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
US House of Representatives Retreat
Mark Gerzon
Private facilitator, Mediator, Trainer, Author and key organizer of the Congressional Civility Retreats
A: We designed a process. I had a facilitation team of ten people from the
field, for both retreats. There were different teams, but it was me and ten
other people. And the ten people were there support what we called the
co-leaders, which were the Democratic and Republican co-leaders. So in each
room, there was a Democratic and Republican co-leader and then a facilitator
helping them in any way they needed to be. To use Bill Ury's terms, almost like
a third side for the Democrats and the Republicans. There's a facilitator to be
the third side in case the two of them, you know, went crazy. I'd say the most
exciting part of it was the small group process.
That's where they actually sat in circles and would answer questions
like, "How does the quality of discourse of the House
floor affect you personally?" Sitting in a circle with Democrats and
Republicans and their spouses, talking about how it affects you. So you're
sitting in a circle and the woman next to you is the wife of a member of the
other party says "I couldn't stand watching my kids watch TV and hearing
lies about their daddy" You're sitting there, and you realize, yeah, that
happens to your people too. And so they discovered their shared pain about the
process. They witnessed each other's pain and they developed through that
experience the desire to do something about what wasn't working.
There is no conflict that cannot be resolved. Violent conflict is created and sustained by human beings, and it can be ended by human beings. -- George Mitchell.
The Beyond Intractability Knowledge Base Project Guy Burgess and Heidi Burgess, Co-Directors and Editors c/o Conflict Information Consortium(Formerly Conflict Research Consortium), University of Colorado Campus Box 580, Boulder, CO 80309 Phone: (303) 492-1635; Fax: (303) 492-2154; Contact