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Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict
   


Clarify Goals





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Civil rights mediator Nancy Ferrell always aims to make systemic changes.

CRS mediator Silke Hansen describes how she helps parties reframe their demands to ones that are not only attainable, but also will likely yield better outcomes for them over the long term.

Stephen Thom describes how he persuades the parties to mediate as he does his situation assessment.

Civil rights mediator Ozell Sutton always tried to help the parties learn how to deal with their future problems themselves.

Civil rights mediator Dick Salem explains how you help disputants devise an acheivable agenda.

Former civil rights mediator Wallace Warfield explains how he works with the parties to help them clarify their issues.

Former Community Relations Service Mediator Wallace Warfield discusses how he balances his mediation activities with justice concerns.
This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

 
You cannot shake hands with a clenched fist. -- Indira Gandhi

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Organizations Making Noteworthy Contributions to Efforts to Promote More Constructive Conflict
Search for Common Ground
Search for Common Ground


Other Resources from
Beyond Intractability
Taming Intractable Conflicts
Taming Intractable Conflicts

The trick for the mediator is identifying what conflicts it pays to become involved in, how to go about it, and when. Crocker et al. explore some limitations and pitfalls for mediators and go on to suggest how they may most effectively contribute at different stages of the conflict.

Nobel Peace Prize Winners

Emily Green Balch
Emily Green Balch

Former International President of the Women's International League for Peace and Freedom, and 1946 Nobel Peace Laureate

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