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Introduction:
Mark Chupp adapted the appreciative inquiry process
(usually used in organizational development settings) for use in a neighborhood
experiencing tension due to shifting racial and class demographics.
The goal of the process was to change the nature of the
relationships in the neighborhood. Any process aiming to change an entire
community faces a scale-up problem: how does one move from the individual transformation
of immediate participants to wider, communal transformation?
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This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).
Scale-Up
Mark Chupp
Program Manager, Center for Neighborhood Development, Cleveland State University
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Q: Talk for a moment about the scale of the reentry problem. You dealt with a
certain amount of people in this process. You can't possibly deal with everybody
in these neighborhoods. How do you make the process sustainable so that you go
from an individual transformation to a larger, communal transformation?
A: Well that's a very good question and I was talking to someone about that
yesterday, and the one thing I would say, and we agreed on this, is that you
cannot do this process in six months. I've been working in this neighborhood for
two years and I fully expect it will be continuing for two more years. There are
five community organizers that have taken this on and it's now changed the way
they do organizing, so it's sustained in that sense. I think it was a good
strategy that evolved of starting with a nucleus of like 35, and then doing
these pairings to try to in some ways expand out section by section. We
originally thought through these newspaper articles and things like that that we
were going to blanket the neighborhood and we had planned to have four dinner
parties in four parts of this 30,000-population neighborhood. That was not a
realistic way. So I think growing it through block clubs, through existing
organizations is much more realistic. But it's a long process and it's not a
fast one.
What I've realized, and residents have been the ones more than
organizers, that have said this, is that those one on one interviews always
create the inspiration to go forward. Because some people, some of the
organizers, in fact, would say well you know we've got the data, we've got the
promising principles, why do we need to keep doing these one on one interviews
at each of our monthly meetings? Can't we just make it like a business meeting?
And it's the residents, the co-chairs of this group that have said, no, that is
the most important thing we do every time because it's sitting down one on one
with somebody and hearing something personal and deep that's important to them,
that I connect with them, and you can't do that in a big meeting. So it's
linking the personal to the larger group and so I think it has to grow that way
and to keep sustaining it, it has to continue to have those personal
transformations happening.
Q: Is it a rotating group of people or is it always the same 35?
A: I would say that probably 50 people have been involved at some point or
another and it's usually around 25 or 30 that come at any one meeting. So at any
one time I would say there's probably 30 or 35 that are kind of active.
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