BeyondIntractability.org   BeyondIntractability.org
Beyond Intractability: A Free Knowledge Base on More Constructive Approaches to Destructive Conflict
   


Introduction: Do mediators need to give special consideration to building trust with parties of color? What role can a mediator play in putting parties at ease when the parties are mistrustful of the system in which they are working? S.Y. Bowland relates some of her experiences with these matters.


This rough transcript provides a text alternative to audio. We apologize for occasional errors and unintelligible sections (which are marked with ???).

Empathy
S.Y. Bowland
Director of The Practitioners Research and Scholarship Institute (PRASI) and mediator, based in Atlanta, Georgia
Interviewed by
Julian Portilla
2003

Because communities of color, in addition to looking at credentials, may also want to view you as a person, the way that you "have your presence" is important. The way that I came to the table and the way that I presented myself was important. I was there with the people. Even though this was an informal setting, I was called in to sort of represent or be a part of the court, or facilitate some issues, ideas, images, or positions of the legal system. What I try to do is make the parties feel at ease, even though there is a clear understanding that there is a serious matter that brought us here.

...

All people have a tendency to look at me, but my experience is that sometimes when it is a person of color there and then I walk in as a mediator, I can sometimes sense that a feeling of anxiety has been lifted. This may be because there is some understanding that I have about the toughness or the anxiety that is present in their being a part of the process.

An example of that is when I mediate matters in juvenile court. I think that there is not always a clear communication — or clear interpretation — of what the outcome will be when a child has to come to juvenile court. When a juvenile is coming from the court or from a juvenile mediation program, people still feel a sense of tension around what it will really mean for the juvenile to be caught up in a system where there is clearly an overwhelming presence of young people of color, and men and women of color. There is always a trust issue about what that means. I've always thought that, just like we had the apologies regarding the Tuskegee Syphilis experiments, that one day we will get apologies for this criminal justice system, because so many people that we see from our various communities are going there.

 
The soul of our country needs to be awakened . . .When leaders act contrary to conscience, we must act contrary to leaders. -- Veterans Fast for Life

Featured Links
Organizations Making Noteworthy Contributions to Efforts to Promote More Constructive Conflict
Public Conversations Project
Public Conversations Project


Other Resources from
Beyond Intractability
Diplomacy and International Violence Prevention
Preventive Diplomacy and International Violence Prevention

"The concept and practice of violence prevention have evolved from being focused almost exclusively on the short-term interventions of preventive diplomacy, to a new, more comprehensive approach that can be defined as structural prevention and includes long-term initiatives targeting the root causes of conflict."

Nobel Peace Prize Winners

International Campaign to Ban Landmines (ICBL)
International Campaign to Ban Landmines (ICBL)

1997 Nobel Peace Laureate

Beyond Intractability Version IV
Copyright © 2003-2007 The Beyond Intractability Project
Beyond Intractability is a Registered Trademark of the University of Colorado
Project Acknowledgements

The Beyond Intractability Knowledge Base Project
Guy Burgess and Heidi Burgess, Co-Directors and Editors
c/o Conflict Information Consortium (Formerly Conflict Research Consortium), University of Colorado
Campus Box 580, Boulder, CO 80309
Phone: (303) 492-1635; Fax: (303) 492-2154; Contact
University of Colorado at Boulder